JEM  LEXUS Repair

020 8226 4282

COVID-19 (Coronavirus) Business Update


Given the scale and impact that Coronavirus (COVID-19) has had on our daily lives, as well as the new advice and regulations issued by the government, JEM has made the decision to temporarily close our workshop at 7pm on Thursday 9th April.

This Board of Directors made this decision to ensure the continued safety of our staff, customers and local communities.

This closure will be in effect until further notice and we will continue to provide updates as and when things develop following further government announcements.

We will have members of staff working remotely to try and deal with any queries, concerns or general enquiries and they will endeavour to reply to you as quickly as possible. Please email service@jemuk.co.uk

This is an extremely concerning time for everyone and we thank you all in advance for your patience and understanding during this period. We want to play our part in the national effort to reduce the further spread of the virus and we really do appreciate the support and understanding of our loyal and valued customers during these challenging times

As the situation develops, the safety of our staff and customers will remain of the highest importance and we will continue to inform you with the latest updates through our websites.

These are unprecedented times and we apologise for any inconvenience, we will be back to serve you again as soon as it is safe to do so.

In the meantime - please do keep safe.


Frequently Asked Questions


I have a Service booked, what should I do?


Current bookings will be rescheduled. These appointments may be subsequently modified, depending on Government guidelines. We will be in contact as soon as we resume normal working hours.


My MOT is due, what should I do?


Vehicle owners will be granted a 6-month exemption from 30th March for MOT testing, enabling them to continue to travel to work where this is absolutely necessary, or shop for necessities. For more information please visit this link.


Can I make an appointment for a service?


At this present time we are unable to schedule any appointments until we return to normal working hours. Please keep an eye on our websites which will be updated as the situation develops..

Why does it go wrong?

The air conditioning system is made up of many components and any one of them can fail leading to a breakdown. Not having enough gas and oil will always cause problems, but there are also belts, rollers and bearings that can wear out, electromagnetic coils that can burn out and sometimes the system can get hit by debris from the road.

How can I help to prevent a failure?

Regular servicing is the only real way to look after your air conditioning system. We can check your system thoroughly, repairing any faults and recommending replacement of any components that are becoming worn or should be replaced as part of preventative maintenance.

Air Conditioning

How to keep your cool

Air conditioning is not only about the comfort of the driver and passengers. The air conditioning is part of the engine cooling system, and can help to prevent breakdowns due to overheating. If you don't want a problem like this in the future bring your car to us for a regular air conditioning service.

Air Conditioning Servicing

Your air conditioning system requires both gas and oil and these will run out over time. If you run the air conditioning system without enough gas or oil you can really damage it causing very costly repairs.

For just £75 (£180 for R1234yf gas) we can service your air conditioning system. We evacuate any remaining gas and remove the old oil from the system before filling it with fresh gas and oil, following the manufacturer specifications. Your air conditioning system will then run more efficiently and you won't have to worry about any failures.