COVID-19 (Coronavirus) Business Update


Given the scale and impact that Coronavirus (COVID-19) has had on our daily lives, as well as the new advice and regulations issued by the government, JEM has made the decision to temporarily close our workshop at 7pm on Thursday 9th April.

This Board of Directors made this decision to ensure the continued safety of our staff, customers and local communities.

This closure will be in effect until further notice and we will continue to provide updates as and when things develop following further government announcements.

We will have members of staff working remotely to try and deal with any queries, concerns or general enquiries and they will endeavour to reply to you as quickly as possible. Please email service@jemuk.co.uk

This is an extremely concerning time for everyone and we thank you all in advance for your patience and understanding during this period. We want to play our part in the national effort to reduce the further spread of the virus and we really do appreciate the support and understanding of our loyal and valued customers during these challenging times

As the situation develops, the safety of our staff and customers will remain of the highest importance and we will continue to inform you with the latest updates through our websites.

These are unprecedented times and we apologise for any inconvenience, we will be back to serve you again as soon as it is safe to do so.

In the meantime - please do keep safe.


Frequently Asked Questions


I have a Service booked, what should I do?


Current bookings will be rescheduled. These appointments may be subsequently modified, depending on Government guidelines. We will be in contact as soon as we resume normal working hours.


My MOT is due, what should I do?


Vehicle owners will be granted a 6-month exemption from 30th March for MOT testing, enabling them to continue to travel to work where this is absolutely necessary, or shop for necessities. For more information please visit this link.


Can I make an appointment for a service?


At this present time we are unable to schedule any appointments until we return to normal working hours. Please keep an eye on our websites which will be updated as the situation develops..

Why did my wheel alignment go out of specification?

Wheels can get misaligned in several different ways. Everyday driving over speed humps will eventually affect the alignment, and driving against a kerb or hitting a pothole can knock a wheel out altogether. The problem can also be caused by issues with your steering or suspension. If we notice your wheels are misaligned, we will double-check your steering and suspension components and bushes to see if further repairs are required.

Can I just leave it as it is?

Incorrect wheel alignment is often an invisible problem, but it can cause serious issues further down the line. Excessive and uneven tyre wear will mean you'll have to replace your tyres more often, costing you money. Worse is the altered handling of your car or van, especially the increased stopping distances. Leaving your tyres misaligned could cost you your life.

Wheel Alignment

Get your wheel alignment checked

Did you know that your wheels can be misaligned? This happens over time, which is why vehicle manufacturers recommend that you have your wheel alignment checked every year.

Every car has different optimum alignment settings. Using our computerised laser wheel alignment equipment we check the direction and angle of your wheels against the manufacturer's specifications, adjusting them until they match the recommendations for your model. We'll give you a printout showing how far out of specification your car was before we started, what the manufacturers specifications are and how close to the optimum settings we managed to adjust your car to, all for only £72.

Our advanced wheel alignment system

We're proud to be able to offer you the very latest alignment equipment on the market. The Hunter Elite TD Advanced Alignment System is second to none when it comes to optimising the alignment of your vehicle's wheels.