020 8226 4282

COVID-19 (Coronavirus) Business Update

Given the scale and impact that Coronavirus (COVID-19) has had on our daily lives, as well as the new advice and regulations issued by the government, JEM has made the decision to temporarily close our workshop at 7pm on Thursday 9th April.

This Board of Directors made this decision to ensure the continued safety of our staff, customers and local communities.

This closure will be in effect until further notice and we will continue to provide updates as and when things develop following further government announcements.

We will have members of staff working remotely to try and deal with any queries, concerns or general enquiries and they will endeavour to reply to you as quickly as possible. Please email

This is an extremely concerning time for everyone and we thank you all in advance for your patience and understanding during this period. We want to play our part in the national effort to reduce the further spread of the virus and we really do appreciate the support and understanding of our loyal and valued customers during these challenging times

As the situation develops, the safety of our staff and customers will remain of the highest importance and we will continue to inform you with the latest updates through our websites.

These are unprecedented times and we apologise for any inconvenience, we will be back to serve you again as soon as it is safe to do so.

In the meantime - please do keep safe.

Frequently Asked Questions

I have a Service booked, what should I do?

Current bookings will be rescheduled. These appointments may be subsequently modified, depending on Government guidelines. We will be in contact as soon as we resume normal working hours.

My MOT is due, what should I do?

Vehicle owners will be granted a 6-month exemption from 30th March for MOT testing, enabling them to continue to travel to work where this is absolutely necessary, or shop for necessities. For more information please visit this link.

Can I make an appointment for a service?

At this present time we are unable to schedule any appointments until we return to normal working hours. Please keep an eye on our websites which will be updated as the situation develops..

  • JEM

    JEM is the leading LEXUS Specialist in London. Our success is primarily attributed to providing a very high level of customer care at an affordable price. With our highly trained technicians and advanced LEXUS diagnostic equipment JEM should be your No.1 choice for LEXUS servicing in London.

Servicing & Repair

Get an instant online quote for a LEXUS service.

Fault Diagnosis

Engine management light on? We can diagnose and & repair the fault.

Wheel alignment

Tyre wearing unevenly? Get your car’s geometry set up correctly.

Air Conditioning

Air-Con not cold anymore? Come to us for a regas, service or repair.

Opening Hours:

Monday - Friday:
7am - 7pm

Saturday: 8am - 2pm

Sunday: Closed

Hyde Estate Road,
020 8226 4282